Terms of Service

Last updated: 9/22/2025

1. Acceptance of Terms

By accessing and using Tennet.io (the Service, Platform, we, us, or our), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. Tennet.io is operated by Tennet S.r.l., a company incorporated under Italian law with registered address at Via Giuseppe Mazzini 4, Belpasso, CT, 95032, Sicily, Italia.

2. Description of Service

Tennet.io provides an AI-powered software development platform that utilizes artificial intelligence agents to assist in various aspects of software development, including but not limited to:

  • Frontend and backend development assistance
  • Code generation, review, and optimization
  • Software architecture and design recommendations
  • Quality assurance and testing automation
  • DevOps and deployment guidance
  • Project management and coordination tools
  • Security analysis and vulnerability assessment

3. AI Technology and Limitations

Our Service utilizes advanced artificial intelligence technology. By using our Service, you acknowledge and agree that:

  • AI-generated content and recommendations are provided as-is and may contain errors or inaccuracies
  • You are responsible for reviewing, testing, and validating all AI-generated code and recommendations
  • AI outputs should not be considered as professional advice without human verification
  • The AI may have knowledge cutoffs and limitations based on training data
  • You remain solely responsible for the final implementation and deployment of any solutions

4. User Accounts and Registration

To access certain features of our Service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

5. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Generate, distribute, or facilitate malicious software or harmful code
  • Attempt to reverse engineer, decompile, or extract our AI models
  • Use the Service for cryptocurrency mining or blockchain validation
  • Engage in activities that could harm, disable, or overburden our infrastructure
  • Create competing services using our AI technology
  • Share account credentials with unauthorized parties
  • Circumvent usage limits or access controls

6. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Tennet S.r.l. and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written consent.

You retain ownership of the code and content you create using our Service. However, you grant us a limited license to process and analyze your inputs to provide our Service and improve our AI models, subject to our Privacy Policy.

7. Data Processing and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of information in accordance with our Privacy Policy and applicable data protection laws, including GDPR.

8. Payment Terms and Subscription

Some features of our Service may require payment. By subscribing to paid features, you agree to:

  • Pay all fees as described in your chosen subscription plan
  • Provide current, complete, and accurate billing information
  • Promptly update payment information if it changes
  • Accept that subscriptions automatically renew unless cancelled
  • Understand that refunds are subject to our refund policy

9. Service Availability and Modifications

We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We may also impose limits on certain features or restrict access to parts of the Service without notice or liability.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. TENNET S.R.L. EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TENNET S.R.L. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Tennet S.r.l., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Italy, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Catania, Italy. However, for users within the European Union, you may also bring proceedings in the courts of your Member State of residence.

14. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately. You may also terminate your account at any time by contacting us at info@tennet.io.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms. We recommend reviewing these Terms periodically.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: info@tennet.io

Phone: +393893175391

WhatsApp: +393508274261

Address: Via Giuseppe Mazzini 4, Belpasso, CT, 95032, Sicily, Italia